Introduction

Spatioworld Technologies Private Limited (“Spatioworld”, “SpatioWorld Track (Wenotix Safe)”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, process, protect, and disclose your personal data when you use:

• Wenotix Website (https://wenotix.com)
• www.wenotix.com
• Wenotix Safe Web Application (https://safe.wenotix.com)
• SpatioWorld Track (Wenotix Safe) Android Application
• SpatioWorld Track (Wenotix Safe) iOS Application
• Any APIs, customer portals, and related services provided by SpatioWorld Track (Wenotix Safe) (collectively referred to as the “Services”).
• This Privacy Policy is intended to comply with the Digital Personal Data Protection Act, 2023 (India) and other applicable Indian laws.

About Us

Data Fiduciary

Spatioworld Technologies Private Limited

Ground & Second Floor,

Tejaswini Housing Society,

Survey No. 242/1 & 2/38,

242/1 & 2/3,

Plot No. 41/42,

DP Road,

Near Medipoint,

Baner Gaon,

Pune,

Maharashtra 411045,

India

Email:

contact@spatioworld.com

Phone:

+91 8956588558

Scope

This Privacy Policy applies to all users of SpatioWorld Track (Wenotix Safe) Services including:

• Website visitors
• Registered users
• Customers
• Fleet operators
• Personal safety users
• Business customers
• Enterprise customers

Information We Collect

Depending on how you use our Services, we may collect the following categories of information.

Account Information

When you create an account, we may collect:

• Full name
• Email address
• Password (stored only as a secure cryptographic hash)
• Phone number
• Company name (if applicable)

Billing Information

If you purchase our Services, we may collect:

• Billing name
• Billing address
• GST/VAT information (where applicable)
• Payment-related records
• Payment card information is processed by our payment service providers. SpatioWorld Track (Wenotix Safe) does not store complete payment card details on its servers.

GPS and Location Data

If you use GPS tracking features, we collect:

• Real-time GPS location
• Historical GPS location
• Latitude and longitude
• Speed
• Heading
• Altitude
• Time of location
• Geofence events
• Device status

Location data is collected only for providing GPS tracking, fleet management, and personal safety services.

Device Information

We may collect:

• Device identifier
• Operating system
• Browser type
• IP address
• Time zone
• Language
• Application version
• Crash logs
• Diagnostic information
• Usage Information

We may collect information regarding how our Services are used, including:

• Login history
• Pages visited
• Features accessed
• API requests
• Error reports
• Session information
• Cookies and Similar Technologies

Our websites may use:

• Essential cookies
• Authentication cookies
• Session cookies
• Preference cookies
• Security cookies

These cookies help operate and secure our Services.

How We Collect Information

We collect information:

• Directly from you when you register or contact us.
• Automatically when you use our Services.
• From GPS tracking devices connected to your account.
• Through cookies and browser technologies.
• From service providers involved in billing, authentication, and customer support.
• Purpose of Processing

We process your personal data for the following purposes:

• Creating and managing your account.
• Providing GPS tracking services.
• Displaying live and historical location data.
• Managing fleet and personal safety features.
• Providing maps and geocoding services.
• Processing subscriptions and billing.
• Customer support.
• Improving the Services.
• Detecting fraud and unauthorized access.
• Complying with legal obligations.
• Maintaining security of our systems.

We process personal data only for lawful purposes consistent with the Digital Personal Data Protection Act, 2023.

Consent

By using SpatioWorld Track (Wenotix Safe) Services, you consent to the processing of your personal data as described in this Privacy Policy.

• Where required by applicable law, we obtain your consent before:
• Collecting GPS location.
• Sending promotional communications.
• Using optional cookies.
• Processing personal data for additional purposes beyond those necessary to provide the Services.

You may withdraw your consent at any time by contacting us or by using the available account settings. Withdrawal of consent will not affect processing already carried out based on your prior consent and may limit your ability to use certain features of the Services.

Sharing of Personal Data

We value your privacy and do not sell or rent your personal data to third parties.

We may share your personal data only in the following circumstances:

Service Providers

We engage trusted third-party service providers to operate and support our Services. These providers process personal data only on our behalf and under contractual obligations to protect it.

Examples include:

• Cloud hosting providers
• Email service providers
• Payment processors
• Customer support providers
• Infrastructure and security providers

Legal Requirements

We may disclose personal data if required to:

• Comply with applicable laws or legal processes.
• Respond to lawful requests from government authorities.
• Protect our legal rights or property.
• Prevent fraud, abuse, or security threats.
• Protect the safety of users or the public.

Business Transfers

If Spatioworld Technologies Private Limited undergoes a merger, acquisition, restructuring, or sale of assets, personal data may be transferred as part of that transaction, subject to applicable legal requirements.

Third-Party Services

Our Services rely on certain third-party technologies and open-source software.

These may include:

Hetzner Online GmbH for cloud hosting and server infrastructure in Germany.

Traccar open-source software for GPS tracking and fleet management functionality.

SpatioWorld Geocoding, powered by the Photon geocoding engine, to convert addresses into geographic coordinates and vice versa.

SpatioWorld Maps, powered by Martin Vector Tiles and Proton PMTiles, for rendering digital maps.

Google Play Services for Android app distribution, updates, notifications, and related platform services.

Apple App Store and Apple services for iOS app distribution and platform functionality.

Payment service providers used to process subscriptions and invoices.

These third parties process data according to their own privacy policies where applicable.

Data Storage

Your personal data may be stored on secure servers hosted by Hetzner Online GmbH in Germany.

• Data processed through SpatioWorld Track (Wenotix Safe) may include:
• Account information
• GPS location history
• Device information
• Billing records
• Login history
• Audit logs
• System logs

GPS tracking information and related service data are stored in PostgreSQL databases managed by SpatioWorld Track (Wenotix Safe).

International Data Transfers

Because our servers are hosted in Germany, your personal data may be transferred outside your country of residence.

We implement reasonable safeguards to protect personal data during such transfers and process personal data in accordance with applicable laws.

Data Retention

We retain personal data only for as long as necessary to:

• Provide our Services.
• Maintain user accounts.
• Fulfil contractual obligations.
• Meet legal, accounting, and regulatory requirements.
• Resolve disputes.
• Enforce our agreements.

When personal data is no longer required, it is securely deleted, anonymized, or retained only where required by law.

Users may request deletion of their accounts and associated personal data, subject to any legal or contractual retention obligations.

Security Measures

We implement appropriate technical and organizational measures designed to protect personal data, including:

• Encryption of data in transit using HTTPS/TLS.
• Secure password hashing for user authentication.
• Role-based access controls.
• Firewall protection.
• Server monitoring and logging.
• Regular software updates and security patches.
• Backup and disaster recovery procedures.
• Protection against unauthorized access, alteration, disclosure, or destruction of personal data.

While we strive to use commercially reasonable means to protect personal data, no method of transmission over the Internet or electronic storage is completely secure.

Your Rights

Subject to applicable law, you may have the right to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of personal data where legally permissible.
• Withdraw your consent for future processing.
• Request information regarding the processing of your personal data.
• Nominate another individual to exercise your rights where permitted by applicable law.

To exercise your rights, please contact us using the details provided below.

We will respond within the timeframes required by applicable law.

Children’s Privacy

Our Services are intended for individuals who are legally capable of entering into binding agreements.

We do not knowingly collect personal data directly from children where prohibited by applicable law.

If we become aware that personal data relating to a child has been collected in violation of applicable law, we will take reasonable steps to delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, legal obligations, or business practices.

The updated version will be published on our website and applications with a revised Effective Date.

Your continued use of the Services after changes become effective constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Spatioworld Technologies Private Limited

Ground & Second Floor

Tejaswini Housing Society

Survey No. 242/1 & 2/38, 242/1 & 2/3

Plot No. 41/42, DP Road

Near Medipoint, Baner Gaon

Pune, Maharashtra 411045

India

Email: contact@spatioworld.com

Phone: +91 8956588558

Grievance Officer

In accordance with applicable Indian law, users may contact our Grievance Officer regarding any concerns about the processing of personal data.

Grievance Officer

Vaibhav Patel

Email: vaibhav@spatioworld.com

We will acknowledge and address grievances within the timelines required under applicable law.