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Privacy Policy

Effective Date: July 02, 2026

Spatioworld Technologies Private Limited (“Spatioworld“, “SpatioWorld Track (Wenotix Safe)“, “we“, “our“, or “us“) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, process, protect, and disclose your personal data when you use:

  • SpatioWorld Track Website: https://track.spatioworld.com

  • SpatioWorld Track (Wenotix Safe) Web Application

  • SpatioWorld Track (Wenotix Safe) Android Application

  • SpatioWorld Track (Wenotix Safe) iOS Application

  • APIs, customer portals, and all related services (collectively referred to as the “Services“).

This Privacy Policy is intended to comply with the Digital Personal Data Protection Act, 2023 (India) and other applicable laws.

1. About Us

Data Fiduciary

Spatioworld Technologies Private Limited

Ground & Second Floor
Tejaswini Housing Society
Survey No. 242/1 & 2/38, 242/1 & 2/3
Plot No. 41/42, DP Road
Near Medipoint, Baner Gaon
Pune, Maharashtra 411045
India

Website: https://track.spatioworld.com

General Enquiries: contact@spatioworld.com

Technical Support: support@spatioworld.com

Phone: +91 89565 88558

2. Scope

This Privacy Policy applies to all users of SpatioWorld Track (Wenotix Safe), including:

  • Website visitors

  • Registered users

  • Customers

  • Fleet operators

  • Personal safety users

  • Business customers

  • Enterprise customers

3. Information We Collect

Depending on how you use our Services, we may collect the following information.

Account Information

When you create an account, we may collect:

  • Full name

  • Email address

  • Password (stored only as a secure cryptographic hash)

  • Phone number

  • Company name (where applicable)

Billing Information

If you purchase our Services, we may collect:

  • Billing name

  • Billing address

  • GST/VAT information (where applicable)

  • Payment-related records

Payment card information is processed securely by our payment providers. We do not store complete payment card details on our servers.

GPS and Location Data

If you use GPS tracking features, we may collect:

  • Real-time GPS location

  • Historical GPS location

  • Latitude and longitude

  • Speed

  • Heading

  • Altitude

  • Timestamp

  • Geofence events

  • Device status

Location information is collected solely to provide GPS tracking, fleet management, asset tracking, and personal safety services.

Device Information

We may collect:

  • Device identifier

  • Operating system

  • Browser type

  • IP address

  • Time zone

  • Language

  • Application version

  • Crash reports

  • Diagnostic information

Usage Information

We may collect:

  • Login history

  • Pages visited

  • Features used

  • API requests

  • Error reports

  • Session information

Cookies

Our website may use:

  • Essential cookies

  • Authentication cookies

  • Session cookies

  • Preference cookies

  • Security cookies

These cookies help operate, improve, and secure our Services.

4. How We Collect Information

We collect information:

  • Directly from you when you register or contact us.

  • Automatically when you use our Services.

  • From GPS tracking devices linked to your account.

  • Through cookies and similar technologies.

  • From trusted service providers involved in authentication, billing, and customer support.

5. Purpose of Processing

We process personal data to:

  • Create and manage your account.

  • Provide GPS tracking services.

  • Display live and historical location information.

  • Manage fleet, asset, and personal safety features.

  • Provide maps and geocoding services.

  • Process subscriptions and payments.

  • Deliver customer support.

  • Improve our Services.

  • Detect fraud and unauthorized access.

  • Comply with legal obligations.

  • Protect the security of our systems.

6. Consent

By using SpatioWorld Track (Wenotix Safe), you consent to the processing of your personal data as described in this Privacy Policy.

Where required by law, we obtain your consent before:

  • Collecting GPS location data.

  • Sending marketing communications.

  • Using optional cookies.

  • Processing personal data for purposes beyond providing the Services.

You may withdraw your consent at any time by contacting us or through your account settings.

7. Sharing of Personal Data

We do not sell or rent your personal data.

We may share information only with:

  • Cloud hosting providers

  • Email service providers

  • Payment processors

  • Customer support providers

  • Infrastructure and security providers

  • Government authorities where legally required

  • Successors in the event of a merger, acquisition, or restructuring

8. Third-Party Services

Our Services may rely on:

  • Hetzner Online GmbH

  • Traccar

  • SpatioWorld Geocoding (Photon)

  • SpatioWorld Maps

  • Google Play Services

  • Apple App Store

  • Payment service providers

These providers operate under their own applicable privacy policies.

9. Data Storage

Your information may be stored on secure servers hosted in Germany.

Stored information may include:

  • Account information

  • GPS history

  • Device information

  • Billing records

  • Login history

  • Audit logs

  • System logs

10. International Data Transfers

Because our infrastructure may be hosted outside your country of residence, your information may be transferred internationally using appropriate safeguards and in accordance with applicable laws.

11. Data Retention

We retain personal data only as long as necessary to:

  • Provide the Services.

  • Maintain user accounts.

  • Fulfil contractual obligations.

  • Meet legal requirements.

  • Resolve disputes.

  • Enforce our agreements.

When no longer required, information is securely deleted or anonymized unless retention is legally required.

12. Security Measures

We implement industry-standard safeguards including:

  • HTTPS/TLS encryption

  • Secure password hashing

  • Role-based access controls

  • Firewalls

  • Server monitoring

  • Security updates

  • Backup and disaster recovery

While we use commercially reasonable security measures, no system can guarantee absolute security.

13. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal data.

  • Correct inaccurate information.

  • Request deletion where legally permitted.

  • Withdraw consent.

  • Obtain information about processing.

  • Nominate another individual to exercise your rights where permitted.

Requests may be submitted using the contact information below.

14. Children’s Privacy

Our Services are intended for individuals legally capable of entering into binding agreements.

We do not knowingly collect personal data from children where prohibited by law.

15. Changes to this Privacy Policy

We may update this Privacy Policy periodically.

The latest version will always be published at:

https://track.spatioworld.com

Continued use of the Services constitutes acceptance of the updated Privacy Policy.

16. Contact Us

For questions regarding this Privacy Policy, please contact:

Spatioworld Technologies Private Limited

Ground & Second Floor
Tejaswini Housing Society
Survey No. 242/1 & 2/38, 242/1 & 2/3
Plot No. 41/42, DP Road
Near Medipoint, Baner Gaon
Pune, Maharashtra 411045
India

Website: https://track.spatioworld.com

General Enquiries: contact@spatioworld.com

Technical Support: support@spatioworld.com

Phone: +91 89565 88558

17. Grievance Officer

In accordance with applicable Indian law, users may contact our Grievance Officer regarding concerns related to the processing of personal data.

Grievance Officer

Vaibhav Patel

Email: vaibhav@spatioworld.com

We will acknowledge and address grievances within the timelines required under applicable law.