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Delivery and Shipping Policy

Effective Date: July 02, 2026

Please read this Delivery and Shipping Policy carefully before purchasing or using the Services provided by Spatioworld Technologies Private Limited.

This Delivery and Shipping Policy explains how digital products and services offered through SpatioWorld Track (Wenotix Safe) are delivered to customers.

1. About Us

SpatioWorld Track (Wenotix Safe) is a cloud-based GPS tracking, fleet management, asset tracking, and personal safety platform owned and operated by Spatioworld Technologies Private Limited.

The Services are available through:

2. Nature of Products and Services

SpatioWorld Track (Wenotix Safe) provides digital software, cloud-based services, and subscription plans that are delivered electronically.

We do not manufacture, sell, or ship physical products through this website. All products and services are delivered digitally.

3. Delivery Method

Upon successful registration, purchase, or subscription, your Services may be delivered through one or more of the following methods:

  • Activation of your online account

  • Access to the web platform at https://track.spatioworld.com

  • Access through the Android or iOS mobile application

  • Email containing account credentials, activation instructions, invoices, or other relevant information

  • API credentials (where applicable)

  • Customer portal access

No physical shipment is required.

4. Delivery Timeline

Unless otherwise agreed in writing:

  • Account activation is generally completed immediately or within a few minutes after successful payment and verification.

  • Enterprise deployments, custom integrations, GPS device onboarding, API access, or customized services may require additional implementation time.

  • Delivery timelines for enterprise or customized solutions will be specified in the applicable quotation, purchase order, service agreement, or contract.

Any estimated delivery timelines are provided in good faith and may vary depending on technical requirements, customer cooperation, verification processes, or unforeseen circumstances.

5. Subscription Services

Many Services are provided on a subscription basis.

Upon successful payment:

  • Your subscription will be activated for the purchased plan.

  • You will receive access to the subscribed features during the applicable subscription period.

  • Renewal terms are governed by your subscription plan or service agreement.

6. Customer Responsibilities

To ensure timely delivery of Services, customers are responsible for:

  • Providing accurate registration and contact information.

  • Maintaining a valid email address.

  • Completing any required verification procedures.

  • Ensuring compatible internet connectivity and supported devices.

  • Providing correct GPS device information, where applicable.

Delays resulting from inaccurate information or customer-related issues are not the responsibility of Spatioworld Technologies Private Limited.

7. Service Availability

While we strive to provide uninterrupted digital delivery, temporary delays may occur due to:

  • Scheduled maintenance

  • Emergency maintenance

  • Internet or telecommunications failures

  • Payment verification delays

  • Third-party service interruptions

  • Force majeure events

  • Security reviews or fraud prevention measures

We will make reasonable efforts to restore access as quickly as possible.

8. Geographic Availability

Our Services are available to customers in India and internationally, subject to applicable laws, export regulations, and technical availability.

Certain features or services may not be available in every country or region.

9. Customer Support

If you experience any issues accessing or receiving your purchased Services, our support team is available to assist you.

General Enquiries: contact@spatioworld.com

Technical Support: support@spatioworld.com

10. Contact Information

If you have any questions regarding this Delivery and Shipping Policy, please contact us:

Spatioworld Technologies Private Limited

Ground & Second Floor
Tejaswini Housing Society
Survey No. 242/1 & 2/38, 242/1 & 2/3
Plot No. 41/42, DP Road
Near Medipoint, Baner Gaon
Pune, Maharashtra 411045
India

Website: https://track.spatioworld.com

General Enquiries: contact@spatioworld.com

Technical Support: support@spatioworld.com

Phone: +91 89565 88558

11. Changes to this Policy

Spatioworld Technologies Private Limited reserves the right to update or modify this Delivery and Shipping Policy at any time.

Any changes will become effective upon publication on https://track.spatioworld.com. Continued use of the Services after such changes constitutes acceptance of the revised policy.